- All prices include UK taxes
- Orders are sent through the normal second class post provided by the Royal Mail. With regard to this we can only guarantee the normal terms and conditions of the Royal Mail. Traciaucymareg.com will endeavour to locate any orders that may have been lost, and if necessary, will make an application to the Royal Mail for compensation for any lost orders. In these circumstances, we can offer a refund or replacement goods as and when we receive compensation from the Royal Mail.
- traciaucymraeg.com retains the right to refuse an order if we suspect that it is suspicious or fraudulent.
- If you receive the wrong item or a faulty item, we will refund the cost of returning it to us by second class post. We will then replace this with the correct item, free of any faults.
- If you contact us within 14 days of receiving the order, we can usually exchange or refund the cost of the item. In this instance, you must contact us first
– we do not accept any orders that are sent back to us with out agreeing to receive the returned order first.
Phone number:01286 831346
Address for returning orders:
PO Box 83, Caernarfon, Gwynedd LL54 7ZS